Support
Our telepresence robot provides a new way for guests that cannot be with us in person to join in studio, class, or meetings and independently move around a given space. Robot access can be shared with guests via a link generated by Advanced Technology. No account is required. The robot connects to a user’s camera and microphone via a browser. The robot can then be controlled by a guest in the browser using ‘click to drive’ or using the arrow keys on their keyboard.
The robot can be scheduled by submitting a ticket with AT. Please include a time in which the equipment will be picked up and returned, who will be responsible for the robot, and the name and email of the intended guest.
Please keep in mind:
The robot's maximum runtime is between 2 and 4 hours.
The robot cannot go up or down stairs
The robot requires a strong Wi-Fi connection for best performance. Test calls are highly suggested.